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Self Storage FAQ | Full House Storage

Self Storage FAQ

Have some questions about the self storage process? The experts at Full House Storage create a simple solution for Wilson, NC, residents. Whether you’re a self-storage veteran or taking your first steps to finding that extra space, it’s always beneficial to learn about the rules of the facility before you store. Check out our complete FAQ addressing our most common questions from tenants about our self storage procedures. However, if your questions aren’t addressed here, please don’t hesitate to reach out to us directly! indoor storage units

Does renting a storage unit require a protection plan?

Yes, a protection plan is required when renting with Full House Storage. You’re welcome to provide proof of your own insurance during the rental process or choose from one of our tailored plans. We offer several options to best fit your needs. Our team at Full House Storage is here to help you select the perfect plan for your situation.

Are locks sold on site?

Absolutely! Our facility offers a wide range of storage supplies, including high-quality disc locks, to secure your unit. Our office stocks everything from packing materials to protective covers, ensuring you have everything you need for a secure storage experience.

How can I pay my bill online?

Simply visit our website and click the “Pay Bill” button at the top of the page. After logging into your account, select the storage unit for which you wish to make a payment. You also have the option to continue through the process as a guest, as well as prepay for future months.

What if I need assistance after hours?

For urgent matters outside of business hours, call our office at 252-214-6804, and press 1 to connect with a representative. You can also fill out a contact form on our website or use the chat feature for support. We’re here to assist, day or night.

Can I rent on a short-term basis?

Yes, our facility offers flexible month-to-month leases. This means you’re not tied down to a long-term contract, allowing you the freedom to rent for as short or as long as you need.

Why should I rent temperature-controlled storage?

Temperature-controlled storage is essential for protecting sensitive items from extreme temperature fluctuations and humidity, which can cause damage such as warping, cracking, melting, or mold growth. It’s ideal for storing electronics, wooden furniture and other objects, musical instruments, artwork, wine, and other valuable or delicate items.

When is a drive-up storage unit convenient?

Drive-up storage units are incredibly convenient for easy loading and unloading, particularly when handling large, bulky items like furniture, appliances, or a lot of boxes. They’re perfect for those who require frequent access to their storage unit or for short-term storage needs during moves or renovations.

What discounts are available?

We’re proud to offer discounts for seniors ( ages 65+), active-duty military members, and referrals. Contact our office for the latest promotions and to see how you can save on your storage solution.

Do you offer moving or truck rental services?

Currently, we do not provide moving services or truck rentals at our facility. Stop into our storage office to check out our Neighborhood Friends board and find local businesses who can help you with your move.

Is living in a storage unit allowed?

No! Residing in a storage unit is strictly prohibited by law and is unsafe. Our units are designed for storage purposes only.

How do I choose the right storage unit size?

We offer a range of storage unit sizes to fit various needs. Use our online storage calculator to receive a recommended size based on the items you plan to store. This tool provides an estimate to help you make an informed decision.

Can I access my unit immediately after renting online?

Yes, our online rental process allows immediate access upon receiving your confirmation email. Choose your unit and complete payment through our website for instant access.

Have more questions?

Contact Full House Storage for direct assistance. We’re excited to help you find your storage solution in Wilson, NC!

Clear Clutter Today with the Help of Full House Storage

Think Full House Storage in Wilson, NC, is the right spot to stash your items? We are your premier destination for all your storage needs, offering a comprehensive range of temperature-controlled and drive-up storage options for you to choose from. Whether you’re looking to protect sensitive items from the fluctuating Carolina climate or need convenient access to your belongings, our state-of-the-art facility can help you handle any project. As we eagerly anticipate our grand opening in the summer of 2024, we invite you to secure your space ahead of time by joining our waitlist. Contact us today to join the waitlist and take the first step toward securing your ideal storage unit at Full House Storage in Wilson, NC. Your peace of mind awaits. rent now button